This Role Suits Someone Who: · Has a genuine interest in cars, 4WDs, or automotive aftermarket products · Is confident and professional on the phone · Learns systems and processes quickly · Can remain focused in a busy, desk-based environment · Takes pride in accuracy, reliability, and follow-through - Automotive and/or experience is not required - Attitude, effort, and willingness to learn matter more than background What You’ll Be Doing · Handling inbound calls and emails from trade customers · Preparing quotes and processing customer orders accurately · Managing logistics across multiple suppliers · Providing clear, professional and reliable customer support · Representing Fulcrum at select automotive and 4WD events · Collaborating closely with sales, warehouse, and technical teams What We Offer · $1,500 sign-on bonus (paid in two stages) · Monday to Friday only — weekends free* · Full training and ongoing support · Generous staff discounts across Zeder brands · A stable, long-term role with a global leader in the automotive aftermarket